SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Please note: We are NOT SELLING our products to Cuba, Sudan, Iran, North Korea, Syria, Ukraine because of their unstable political and economic status.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MechCrunch (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Parecen buenos, me falta probarlos.
it's really good
They're excellent. They're the second pair I ask for and I'll keep asking for more.
Cheap and fine then recommended
In Moscow for about a month, the track was tracked, with the store did not communicate, the gloves are pleasant, but when pulling up from calluses do not save much
On the width of the palm of 7,5 cm size L turned out gloves large. I will resend for size smaller
super buenos los guantes, lo enviaron a tiempo y con un buen embalaje
goods are good, delivery is fast
It took weeks to arrive. They're very comfortable. They have little sputum from that one so that no calluses come out, but it's pretty non-slip and the wrist looks good. I 've got fine fingers and I'm going just the grip on my fingers.
What I was looking for. At a reduced price, I don't get calluses with The dominates
One pass! The protection on the wrist is brutal, and for those who sweat our hands a lot, it's a great choice since being open protect without tiring, the best you can find at this price
All as in the photo
In three weeks the goods were delivered to St. Petersburg. Like good, we will try on the bar and bar
I don't arrive but the store gave a solution thanks
VERY GOOD QUALITY ITEM .. THANKS.
Заказ не пришёл. Два месяца ждала. Понимаю, что вина Казахстанской таможни. Но все же обидно.
Very convenient as well as for the tournament, RMB
Пришлось настоять на возврате денег. Шли почти 4 месяца и до сих пор не дошли. Трек перестал обновляться 3.5 месяца назад. Обвинять никого не буду, т.к. не знаю, утеряно отправление почтой или продавец дал левый трек. Тем более, что деньги вернули.
got it. good stuff, but someone fucked up with size. I ordered L and got M size.
Super!
Cool Ones
A great buy. Much cheaper as in Poland, good quality. Great the checks on the stick and sucker. No blistering, with which always miałam problem. Better solution as usual gloves typical for the gym. Well amortyzuje wrist. Item meets your role
The order was received in almost two months. The quarantine is over. Thank you to the store, the size approached.
товар отличный, вышивка качественная, доставка в течении месяца как было сказано. Но эти перчатки нисколько не защитят ваши руки от появления мозолей, можно купить только для красоты
Like described, love it, thank you
ok
посылка в Украину шла 3 недели товар пришел целый все как в описании
перчатки хорошего качества.заказал 14.06.20, в Ростов на Дону прибыл 18.07.20.брал М. немного маломерят
I love it!! Very good quality, the seams are very well made. To do with time if it flu well, not yet tried sports. It loosens a little when you serve the point but it is not important. Just a pity that there is nothing for the thumb
Sehr sehr gute Qualität. 180 cm 82 killo passt mir perfekt.
Very nice!!! Fits good.
Made qualitatively, the size corresponds. check the slip and Add. delivery is fast.
Rosmir L. We came for mixiatz. Maternal-synthetic rubber stripes